Customer Feedback Sentiment Analysis
This workflow uses AI to automatically collect customer feedback, figure out if it’s positive or negative, and neatly organize everything in Google Sheets, so you can see what people are saying at a glance.
What it does
Feedback collection: Customers submit their feedback via a simple online form.
Sentiment analysis: AI instantly reviews each submission to detect sentiment (positive, negative, or neutral).
Data merging: Merges the original feedback, customer details, and sentiment result for a complete record.
Data storage: Logs all feedback and analysis in Google Sheets for easy tracking and follow-up.
How you benefit
- Understand customer sentiment at a glance: Instantly see how customers feel about your products or services without manual review.
- Streamline feedback management: All feedback is automatically organized, searchable, and ready to share or analyze in Google Sheets.
- Save time and reduce manual work: Let AI handle classification and sorting, so you can focus on improvements, not spreadsheets.
- Quickly spot trends and urgent issues: Get alerted to negative feedback or recurring themes, helping you prioritize action where it counts.
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